Need to return something?
If you are unsatisfied with your unopened and unused products and wish to return or exchange them, you can do so for up to 21 days from the order date for a full refund or exchange. All refunds will be credited back to the original payment method. Intrekit does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Received a Defective Product?
Your satisfaction is our number one priority. Damaged, defective, or incorrect items must be reported within 7 days of delivery. If in the unlikely event there is a defective/damaged product or quality concerns beyond your control, please email us at email@example.com with a picture of the defect. After 7 days from the date of delivery, the product is non-refundable.
Still not sure on our returns policy?
Drop us a message through our contact form or our messenger chat box below.